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Policies and Terms
of Service
We Schedule Parties 7 days a week
Reservations: Our Tea Parties are Reserved
on a "First Come, First Serve" basis. ONLY A SIGNED CONTRACT & DEPOSIT CAN
SECURE YOUR RESERVATION.
It is best to allow 3 to 5 weeks in advance for reservations for best party date choice (you can
always call to check our availability, if in less time).
Deposit: Depending on
the Party Package you choose a $20.00-$100.00 non-refundable deposit is required to secure date. $200.00 non-refundable deposit
for our Royal Tea Parties (package#1).
A non-refundable $60.00 deposit is required to secure date for Princess Visits.
All other tea parties such as Rentals, Custom Parties, Bridal or Baby Showers will
have a deposit determined at time of pricing.
Cancellations, Rescheduling & Refunds:
If you decide to cancel your party for any
reason, the deposit is non-refundable. We will do our best to work with you to reschedule your party, based
on availability. We must receive 1 week notice to reschedule your party. We do not offer refunds or credits
for guests who do not show up the day of party.
Forms of Payment: We accept Visa, MasterCard, Money Order
or Personal Check for deposits & payments (please allow 10 days for check to clear) Make checks payable to: Fairy Tale Tea Parties Any Returned
Check or item: $25.00 fee
Final Balance: We accept payments toward your final balance
any time prior to your party. If you pay your final balance on day of party it is due prior to setting up. We only accept
cash or money order day of party. If you are paying your balance by
credit card, balance must be paid 1 week prior to party. Any additions after that must be paid by cash or money order
the day of party prior to setting up.
Invitations: Beautiful quality invitations
are printed with your wording or choose one of our custom verses. Your approval of the proof is required prior to printing.
Set up & Clean up: We will arrive
approx. 30 minutes to 1 1/2hours prior to party start time to set up, depending on party package. It will take us approx. 30-60
minutes after party for clean up. For Tea Parties, we ask that we have access
to a kitchen for clean up.
Minimum Attendance: Our party packages
are designed for up to 8 guests (including the guest of honor). Smaller parties be scheduled Sunday thru Friday & Saturdays subject to our availability.
RSVP Confirmation: We will contact
you at least 2-3 days prior to your party to confirm your final guest count. This will be the number
we use to determine our staff and appropriate quantities for costumes, favors, crafts and food (if applicable), and we will
charge accordingly. If you
prefer not to deal with a final guest count, we also offer discounted party packages for up to 10 children, 11 children, 12
children and so forth.
Attendance of guests: Some guests may not
show up to the party even if they RSVP. Please remember that we charge according to the final guest count that you provided
prior to the party, not the number of children that show up.
Boys in Attendance: We do have costumes,
pirate place settings, crafts and activities to accommodate any boys who will be participating. Please inform us if any boys
will be in attendance.
Siblings of guests: Our party packages cover
only the guest of honor and their guests. Please include any siblings in the final guest count if you would like for
them to participate in the party activities.
Late arrivals: Please advise all guests
that the party will begin promptly at the scheduled time. All activities are carefully planned out, and any child arriving
late may join the activities at the point they have progressed. This is necessary to ensure the least amount of disruption
to the party and your understanding is appreciated.
Non-participation or Disruptive Behavior: The
Party Hostess is responsible for the flow of the party and the party activities. We kindly ask that you monitor disruptive
behavior and attend to any child who does not want to participate. This will help us to provide the best possible party for
you, your child and your guests.
Guest Attire: Many of our parties
include costumes/dress up. The children do not get undressed, and we ask that the girls come prepared wearing a shorts, tank
top or leotard to wear under clothes. Boys wear costumes over their clothes.
Adults at party: We ask that the 1 parent
or guardian of the birthday child to please stay for the duration of the party to attend to possible needs of the children.
The parents of guests are welcome to stay and enjoy the fun, but we ask that onlookers keep the noise level to a minimum so
the children do not get distracted and can adequately hear instructions from the hostess.
Outdoor parties: If the weather is
nice, you may take the party outdoors to a clean, non-grassy, non-dirt area such as a patio, deck or garage. The children
will not be permitted to go on to grassy or dirt areas while in attire and accessories provided by Fairy Tale Tea Parties. We reserve the right to determine if the outdoor area is suitable for our equipment. Please
provide an area indoors for the children to change into costumes. In addition, please have an
indoor back-up location available to accommodate all guests in case of inclement weather conditions. Remember that children
may not want to dress up and may not enjoy the party as much if it is hot and humid or cold and raining outside. Please advise Fairy Tale Tea Parties of the possibility of an outdoor party in advance.
Parking: Please allow ample space in your
driveway or in front of your home for us to park, as we will have some heavy items to carry into your home. In case
of rain, entrance through a covered garage would be greatly appreciated.
Travel Fee: We reserve the right to charge
a travel fee for a distance of 18 miles or more one way from Riverside. We will discuss any travel fee's before
a deposit is accepted.
Liability: Fairy Tale Tea Parties,
it's Owner's and Employee's assume no responsibility or liability for accidents or property damage. We assume no responsibility or liability for allergies relating to food
items consumed during and after party. We assume no responsibility or liability for allergies
due to costume wear, make-up or injuries to party guests. As Professional Event Planners,
we can assure you we will provide a safe and entertaining environment for your guests and we will treat your home with the up
most respect and care.
Damage: We understand that accidents can happen,
however; the client may be held responsible for excessive damage sustained to costumes and property of Fairy Tale Tea Parties.
Client obligations: - Please provide enough tables and chairs to accommodate seating for your guests. We do rent tables & chairs
- please call for additional pricing.
- Provide safe, clean areas for other activities: craft,
make up and dressing area. We also need an area for any games and/or ceremonies.
- Provide a gathering
place for parents of the guests, if they will be staying during the party.
- Provide a smoke free
environment.
- Please have 1 parent/guardian remain with or near the party at all times.
Other Considerations: For purposes of maintaining
the highest quality of our costumes, we kindly ask that any food and beverages that will be served to the children while
in costume be: Light colored or clear (no cola products or fruit punch) and please, no
food items containing tomatoes, tomato sauce or dark colored jellies. We reserve the right to
refuse certain food items that may damage our costumes. Although, we understand accidents may
happen, the client may be held responsible for excessive damage to Fairy Tale Tea Parties Property. We can
discuss your menu and menu options with you beforehand as a courtesy. In the event
of inclement weather, serious illness or other unforeseen emergency, we reserve the right to cancel any event and offer an
alternative party date.
Photos: We
always encourage you to take your own pictures. All photos taken by our Company are the sole ownership
of Fairy Tale Tea Parties. Fairy Tale Tea Parties may use pictures from our parties for promotional
purposes on our website, print ads or publications. We always respect our client's privacy and
for this reason personal information of our clients will NEVER be disclosed to a third party
nor will personal information be printed with our photos.
Fairy Tale Tea Parties has provided this account
of our Policies and Terms of Service with the assumption that you have read and agree to our Policies before Signing
the Party Agreement. Please Ask for Clarification if there are any questions
regarding the above Policies before reserving your party.
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